Soft skills are personal characteristics that relate to a person’s capability to interact effectually with others. Simply put, it is all about empathy. Empathy is not restricted to work, but, in fact, it is vital in all areas of life. In the current scenario of global competition, organizations have realized the role of ‘soft skills training’ in development and growth of their business. To enhance professionalism among employees and represent the brand effectively in the market, ‘soft skills training’ has been identified as the key factor.
Training in the areas such as Communication skills, Email etiquette, telephone etiquette, listening skills transform the employees and inculcate an attitude that is required to represent the organization to the global business world.
Initially, soft skills training in India was conducted for the front line and middle management based on the assumption that senior level executives are adept at it. However, today it is a vital part of all soft skill training for managers and above, also known as leadership training.
The English Lingua conducting corporate soft skills training programs is to customize each program intricately to meet the needs and objectives of the organization & working Professionals. Having a deeper understanding of the needs and challenges help us to identify the skills and knowledge that will create the difference. Each program is interactive, participatory and includes readiness and reinforcement activities. The role-plays give the participants the ability to practice the skills and use it when they start work on the next day.